What This Policy Covers
We collect only the data needed to run this policy and support your account. That includes the details you submit when you open an account, device and browser signals that help us secure access, and the messages you send when you ask for help or raise
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a privacy request. We may also hold verification records, session logs, and limited transaction references when they are needed to confirm identity or resolve a record tied to Touch 'n Go, GrabPay, Boost dan FPX. We use that data to manage account access, answer requests, keep
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the service secure, and meet legal duties. We keep records for as long as the purpose needs them, then delete or anonymise them under our retention rules. If you want access, correction, or deletion, contact us and include enough detail for us to find the right
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file. Where local law applies, the request will be handled within those limits.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.